Just Right Reader, Inc. (“Just Right Reader”, the “Company”, “we”, “us”, or “our”) is committed to protecting your privacy. Safeguarding your sensitive information is our top priority. We have prepared this Privacy Policy (the “Policy”) to describe to you our practices regarding the personal information we collect from users of our website (“you”, “user”, “customer”), located atwww.JustRightReader.com (the “Site”, “Sites”), and the subscription service offered through the Site (the “Service”, “Services”).
This Policy is intended to explain the conditions under which we collect, use, and disclose personal and other information in connection with the Site and Service, and your rights in relation to that information. By visiting our Site or purchasing the Service, you are agreeing to the terms of this Policy. By accessing or using the Site or purchasing the Service made available by us, you are consenting to collection and use of your information as outlined in this Policy. When you use the Site or purchase the Service, you also agree to our Terms of Service.
Under applicable law, Just Right Reader is the “data controller” of personal data collected through the Services.
The personal and other information that we collect about you is controlled by Just Right Reader which is a Delaware Corporation headquartered in the United States in Dallas, Texas.
Just Right Reader’s Policy applies to our collection and use of data from students, parents, guardians, teachers, school administrators, school staff, and members of non-profit organizations, and other partners as applicable.
As described below, we use the information that we collect in connection with the use of our Service to provide the Service and to inform and improve our Services.
QUESTIONS, CONTACTING JUST RIGHT READER, REPORTING VIOLATIONS
If you have any questions, concerns or complaints about our Policy, our data collection or processing practices, or if you want to report any security violations to us, please contact us atsupport@justrightreader.com.
INFORMATION COLLECTED
When you register for an account (your “Account”) on our Site, you provide us your name, email address, and password. When you sign up for the Service, we or our third-party payment provider will collect payment, shipping and billing information in order to process your transaction. In addition, we collect the name, birth date, grade and reading level of any children joining if you subscribe to the Service.
If you purchase a gift for another recipient through our Service, we or our third-party payment provider will collect payment information. We will collect the sender’s and gift recipient’s names, if provided, as well as a personal message, if provided.
When you receive a shipment, we record which books you receive and which you return. If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.
We may combine personal information collected through the Site or Service with other information that we or third parties collect about you in other contexts—such as our communications with you via email or phone, or your customer service records. We will treat such combined information as personal information and protect it in accordance with this Policy.
From time to time, we may ask Site and/or Service users to participate in surveys, contests, or promotions. Such surveys, contests, and promotions may be used to collect both personal and non-personal information. Participation is completely voluntary, and you therefore have a choice whether or not to disclose your information.
When you visit our Site, some information is automatically collected. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type (including the “User Agent” string), referring/exit and destination pages, date/time stamp, and clickstream data. We use this information to maintain and improve the performance of the Site and Service.
Like many online services, we also use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site or with our Service. This type of information is collected to make the Service more useful to you and to tailor the experience with us to meet your special interests and needs. Additionally, the type of information is collected for security purposes and to recognize your computer in order to assist your use of the Services.
We may use Cookies to remember your information so that you will not have to re-enter it during your visit or the next time you access the Service. We may store the information we collect or such information may be included in databases owned and maintained by affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors’ Internet service providers. You can disable Cookies by changing your browser settings. Further information about the procedure to follow in order to disable Cookies can be found on your Internet browser provider’s website via your help screen.
We also collect information from you when you voluntarily provide such information, such as when you register for access to the Services or use certain Services. The information we collect may include but not be limited to your email address, your password, (and in some cases your first and last name, nickname, grade level, gender, profile photo, phone number, email address, username and password, country of residence, school name, zip code and payment account information, student ID numbers, student classroom roster information, demographic information, learning level and performance data, as applicable a student’s parent or guardian's name and email address, content such as lesson plans and notes) and any messages, images, files or other content you send via the Services.
We work with a number of marketing companies that assist in marketing our Services to you on third-party websites. These companies may collect information about online activities conducted on a particular computer, browser or device over time and across third-party websites or online services for the purpose of delivering advertising that is likely to be of greater interest to you. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregate data with our affiliates, agents and business partners. We may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes. While not a comprehensive list, some of these marketing companies we work with are Facebook and Google. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here:http://www.aboutads.info/choices.
We also work with a number of third-party analytics companies that collect information anonymously and report website trends without identifying individual visitors. These services allow us to view a variety of reports about how visitors interact with the Site and Service so we can improve our website and understand how people find and navigate it. Currently, we work with the following analytics companies: Google, Facebook and Mailchimp. This is not intended to be a comprehensive list and we may stop working with these companies and work with others without notice. You can learn more about how these companies collect, use and share information about you by visiting their websites.
Other information we may collect includes: information from and about a user’s device, such as mobile device type, browser type and version, operating system name and version, IP address, and referring URL. We collect this information automatically when you access our Services, to help us understand usage, diagnose problems, administer our Services, and provide support. Information collected through pixel tags (also known as web beacons and clear GIFs) or other similar technologies to track how you navigate through our Services, so that we can understand, for example, what links are clicked and what content is accessed and for how long. We do not use Cookies, pixel tags, or other technologies to track your use of third-party services.
You may see our Service advertised in other applications or websites. After clicking on one of these advertisements and registering with our Service, you will become a user of the Service. Users can opt out of each of the following third-party providers by using the following links: http://www.aboutads.info/choices/#completed.
Information Collected via Referrals
Just Right Reader may offer a referral credit or bonus to you for referring others and/or our subscribers for referring you to us. When you refer others, we may identify you as the referrer in communications with the potential new subscriber. In instances where you sign up for the service through a referral link posted anywhere, including but not necessarily limited to Twitter, Facebook, Pinterest, email, or message board, the referring subscriber will be able to see that you signed up and view your email address. No other information is shared.
Where Information is Processed
The Company is based in the United States. No matter where you are located, you consent to the processing and transferring of your information in and to the U.S. and other countries. The laws of the U.S. and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.
HOW WE USE YOUR INFORMATION
We use information that you provide or that we otherwise collect in a manner that is consistent with this Privacy Policy. In general, personal information you submit to us or that we collect is used either to respond to requests that you make, or to aid us in serving you better. We use your personal information in the following ways:
If you provide information for a certain reason, we may use that information in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the information you provide, including your email address, to answer your question or resolve your problem. Also, if you provide information in order to obtain access to the Services, we will use your information to provide you with access to such Services and to monitor your use of such Services. The Company and its subsidiaries and affiliates (the “Related Companies”) may also use your information collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the Services, and to tailor and optimize the Services for users. For analytics purposes, to understand how our Services are accessed and used, and how they perform, so that we may improve upon their design and functionality. We also perform analytics on aggregate information that does not permit the identification of any individual user. We will also use the information to diagnose problems, troubleshoot issues, and provide maintenance and support.
We also may use the personal information that we collect to send you promotional communications, including emails or postal mail about the products and Services offered by Just Right Reader. We may store and process your personal information in the United States and other countries. If we do so, each marketing communication we send you will contain instructions permitting you to “opt-out” of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
We may post user feedback on the Site from time to time. If you make any comments on a blog, wall, forum, or Social Networking Profile associated with the Service, you should be aware that any personal information you submit there can be read, collected, or used by other users of these platforms, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit on these platforms.
We may create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Service and improve Site navigation. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.
DISCLOSURE OF YOUR PERSONAL INFORMATION
We disclose your personal information as described below and as described elsewhere in this Policy.
Where required by law, and in some other cases, we handle personal data on the basis of your implied or express consent. When you use the Site and/or Service, the personal information you provide will be shared with the third parties that you authorize to receive such information.
We may share your personal information with third-party service providers to: provide you with the Service; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other Services.
The Company is not in the business of selling your information. There are, however, certain circumstances in which we may share your information with certain third parties without further notice to you. We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset.
We may also share your information with our Related Companies for purposes consistent with this Privacy Policy.
Like many businesses we sometimes hire other companies to perform certain business-related functions. Such functions include facilitating communication, mailing information, maintaining databases and processing payments. For example, we currently use Digital Ocean and other data storage providers to store data related to and used in connection with the Service, which includes your information. In addition, we use Apple, PayPal, etc. and other third-party payment processors in connection with the Service. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Regardless of any choices you make regarding your Personal information (as described below), Just Right Reader may disclose personal information if it believes in good faith that such disclosure is necessary under applicable law, including laws outside your country of residence: (i) in connection with any legal investigation; (ii) to comply with legal process, relevant laws or to respond to subpoenas or warrants served on Just Right Reader, including to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) to protect or defend the rights or property of Just Right Reader or users of the Service and to protect our operations; and/or (iv) to investigate, or assist in preventing, any violation or potential violation of the law, this Policy, or our Terms of Service/Use (and to enforce our Terms of Service/Terms and Conditions); and to allow us to pursue available remedies or limit the damages that we may sustain.
We may use and disclose information that does not identify or otherwise directly relate to an individual for any purpose, subject to any restrictions imposed by applicable law.
Third-Party Websites
Our Site may contain links to third-party websites. When you click on a link to any other website or location, you will leave our Site and go to another site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and are not responsible for, these outside websites or their content. Please be aware that the terms of this Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.
Exclusions
This Privacy Policy does not apply to any information collected by us other than information collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to us through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.
Your Choices Regarding Personal Information
We offer you choices regarding the collection, use, and sharing of your personal information.
If you decide at any time that you no longer wish to accept Cookies from our Site for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit. Consult your browser’s technical information. If you do not accept Cookies, however, you may not be able to use all portions of the Site or all functionality of the Service. If you have any questions about how to disable or modify Cookies, please let us know at the contact information provided below.
You may change any of your personal information in your Account by editing your profile within your Account. You may request deletion of your personal information by us, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information for fraud prevention or similar purposes.
You can also unsubscribe from certain emails by clicking the “unsubscribe” link they contain. You can opt out from certain cookie-related processing by following the instructions contained in this section. Individuals in the European Economic Area, Canada, Costa Rica and some other jurisdictions outside the United States have certain legal rights to obtain confirmation of whether we hold personal data about them, to access personal data we hold about them (including, in some cases, in portable form), and to obtain its correction, update, amendment or deletion in appropriate circumstances. They may also object to our uses or disclosures of personal data, to request a restriction on its processing, or withdraw any consent, though such actions typically will not have retroactive effect. They also will not affect our ability to continue processing data in lawful ways. If you experience issues, you can also contact us atsupport@justrightreader.com.
While we and others give you the choices to control the information collected and used as described in this Policy, there are many web browser signals and other similar mechanisms that can indicate your choice to disable tracking, and we may not be aware of or honor every mechanism.
This Privacy Policy addresses only our use and disclosure of information we collect from and/or about you on the Site and through our Service. If you disclose information to others, or authorize us to do the same under this Policy, the use and disclosure restrictions contained in this Policy will not apply to any third party. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.
User Access
Only as applicable, the law may permit students and their parents or guardians to view, edit, or delete their own personal information that is collected and retained. If you would like to seek such access, please contact the school organization through whom you are using the Service.
Data Retention Period
We generally retain data for so long as it may be relevant to the purposes identified herein and to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law or has otherwise been specified in an agreement.. To dispose of personal data, we may anonymize it, delete it or take appropriate steps. Data may persist in copies made for backup and business continuity purposes for additional time.
REVIEWING AND UPDATING YOUR INFORMATION
If you want to learn more about the personal information that Just Right Reader has about you, or you would like to update or change that information, or deactivate your account, please contact us by email atsupport@justrightreader.com. Note that deactivating your account does not cause your account information to be deleted from our servers.
USERS OUTSIDE OF THE UNITED STATES
If you are a non U.S. user of the Service, by using the Service and/or providing us with information, you acknowledge and agree that your personal information may be processed for the purposes identified in this Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your information, you consent to such transfer.
A NOTE ABOUT CHILDREN
While Just Right Reader’s Service is designed to benefit children, children under the age of 16 are not eligible to use our Service directly. We do not collect or store personal information submitted by children we know to be under the age of 16. If a child under 16 submits personal information to us and we learn that the submitter is under 16, we will take steps to remove the personal information from our databases. If you believe that we might have received personal information submitted by a child under 16, please contact us atsupport@justrightreader.com.
Persons over 16 but under 18 years of age may use the Service only in conjunction with and under the supervision of a parent or legal guardian.
Family Educational Rights and Privacy Act of 1974 (“FERPA”) and Children’s Online Privacy Protection Act (“COPPA”)
In complying with the Children’s Online Privacy Protection Act (“COPPA”), the Services are not intended for individuals under the age of 13 and we do not knowingly collect information from children under the age of 13. If you are under the age of 13, please do not submit any information through the Services or access or use the Services in any way. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personal information to us please contact us atsupport@justrightreader.com. If you are over the age of 13, or are the legal parent or guardian of the student, or are the partner school agency, and are aware of inadvertent disclosure of personallyidentifiable information (“PII”), please contact us atsupport@justrightreader.com. so that we can remove the information from our platform.
SECURITY
We take reasonable organizational, technical, and administrative measures to protect information within our organization. These reasonable steps are designed to protect the information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any information via the Internet. If you have reason to believe the security of your account has been compromised, please immediately notify us atsupport@justrightreader.com.
CHANGES TO THIS POLICY
We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. This Policy is subject to occasional revision, and if we make any material changes in the way we use your personal information, we will notify you by sending you an email to the last email address you provided to us and/or by prominently posting notice of the changes on the Services and updating the “Last Updated” date below. Any changes to this Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on the Site. These changes will be effective immediately for new users of our Site and Service. Please note that at all times you are responsible for updating your personal information to provide us with your most current email address. In the event that the last email address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your Account with us. Continued use of our Service, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
NOTICE TO CALIFORNIA RESIDENTS
If you are a California resident, you may have certain additional rights. This section provides information organized in accordance with the California Consumer Privacy Act (“CCPA”) for residents of California about how we handle certain personal information we have collected over the past 12 months. Moreover, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by Just Right Reader to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email tosupport@justrightreader.com.
Categories of Personal Information. This Privacy Policy discloses the categories of personal information that we collect, use, and disclose in order to operate our business over the past 12 months.
Requests for Deletion, Copy and Right to Know Your Information. California consumers have the right to make the following requests, which we endeavor to honor from non-California residents as well:
You can submit a deletion, copy and right to know request by emailing us atsupport@justrightreader.com. You will need access to the email account associated with your Just Right Reader account in order to verify your identity and complete this process.
Non-Discrimination. Just Right Reader will not discriminate against you, including by denying or providing a different level or quality of goods or services should you choose to exercise your options under the CCPA.
Your California Privacy Rights under California’s “Shine-the-Light” Law. California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the types of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email tosupport@justrightreader.com.
CONTACT INFORMATION
We welcome your comments or questions about this Policy. You may contact us via email atsupport@justrightreader.com.
Last Updated: February 4, 2024
